HP Customer Loyalty Program Case Study – Web media infotech
Web Marketing

HP Customer Loyalty Program Case Study

  • HP was looking to implement a new global reward program to increase brand loyalty.
  • HP was looking to implement a new global reward program to increase brand loyalty.
  • HP was looking to implement a new global reward program to increase brand loyalty.
HP Customer Loyalty Program Case Study

The Challenges

HP faced several difficulties when implementing its rewards program globally, such as:

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High Costs

Connecting HP’s brand with a sales force training program is costly and difficult to be implemented.

High Costs

Connecting HP’s brand with a sales force training program is costly and difficult to be implemented.

The Solutions

Digital Silk built a connected online program that provides instant bonuses to customers. Some of our deliverables included:

  • A User-Friendly Website

    We built a portal for customers to submit their purchase proof and product serial numbers in a custom interface. This portal also allows them to see the points they have gathered and gaming key download after purchases are validated. There is also an interface for the users that joined the program, but not purchased yet.

  • A User-Friendly Website

    We built a portal for customers to submit their purchase proof and product serial numbers in a custom interface. This portal also allows them to see the points they have gathered and gaming key download after purchases are validated. There is also an interface for the users that joined the program, but not purchased yet.

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